The problem with DTS access can be due to various reasons. Also, you hear no sound when you try to play Blu-ray disc which has multi-channel audio. When you play an HD sound, you get an error “This format is not supported”. Though you see Dolby Digital Live (DDL) or other Dolby Settings enabled in your Sound settings you only get stereo channels playback. ![]() Windows 10 users who have installed Creators update are unable to access Dolby settings on their systems.
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